Digiday·2026-03-12

Inside Amazon’s effort to shape the AI narrative on sustainability and ethics

Artificial intelligence has a trust problem and companies — particularly those like Amazon, Microsoft, OpenAI and others — are facing an uphill battle trying to solve it. Amazon made more deliberate efforts late last month to better manage the narrative. The company hosted its first editorial exchange event in Seattle late last month, where it pitched journalists, including Digiday, as well as cre

Artificial intelligence has a trust problem and companies — particularly those like Amazon, Microsoft, OpenAI and others — are facing an uphill battle trying to solve it. Amazon made more deliberate efforts late last month to better manage the narrative. The company hosted its first editorial exchange event in Seattle late last month, where it pitched journalists, including Digiday, as well as cre